Terms and conditions

Terms and conditions for online donations

Visiting, using or making donations on the page https://wellbeing-institute.ro/en/ can be achieved by accepting the conditions of use of the site.

It is recommended that you carefully read the Terms and Conditions for online donations.

https://wellbeing-institute.ro/en/ is the official website of the Wellbeing Institute Association , and the donations reach the account of the Wellbeing Institute Association based in Cluj-Napoca, Aleea Băișoara, no. 2A, CIF 41746440, with donation account RO88 BTRL RONC RT05 0991 9701, opened at Banca Transilvania.

We reserve the right to change the Terms and Conditions, and the https://wellbeing-institute.ro/en/ website without prior notice.

Your registration obligations

In order to make a donation to https://wellbeing-institute.ro/en/ you do not need to register on our website.

If you register on our site, you declare that you will provide real, complete, current and accurate information about yourself.

If you register on our site, we reserve the right to block your access, for a definite or indefinite period, if we believe that this obligation has been violated.


The full content of the https://wellbeing-institute.ro/en/ website is the property of the Wellbeing Institute Association process, being protected by copyright law and intellectual and industrial property rights laws.

Protection of Personal Data

If you register on our site with personal data, we will ensure the protection of this data according to the legal provisions. If you provide an email address, it will be used to inform you of how to use the donation in the form of an information letter from which you can unsubscribe. We keep the personal data provided by you for a period of 5 years in order to keep the financial-accounting records of the donation. If you wish to have your personal data deleted from our records, you can request this in writing at the email address office@wellbeing-institute.ro.

Online donation

Wellbeing Institute Association accepts donations online. Online donations are made through ecommerce services offered by https://www.euplatesc.ro/.

The indicated transaction price is the net price that will be paid by the user, without any additional fees. The products do not include VAT.

Security policy

Personal information is necessary for the correct and efficient processing of your donation. The personal data is entered using an SSL encrypted connection. Personal information is not transferred to other third parties. If you provide us with an e-mail address, this is important as the donation information will be sent via email. If you have not provided your email address and would like to be informed of the status of your donation, you may request information from your email address at office@wellbeing-institute.ro.

 https://www.euplatesc.ro/ guarantees the security of its computer systems. Read the Privacy Policy of  https://www.euplatesc.ro/: https://www.euplatesc.ro/politica-de-confidentialitate.php 

Return policy

Donations can be returned to donors, if they expressly request, exclusively for online donations made by bank card. In this case, the donors will send, within a maximum of 14 calendar days, from the moment the donation was made, a written request to the Organization in which they will expressly request the return of the donated amount. The donor will attach to this request, proof of donation of this amount of money through the Site.

The request for the return of donations will be sent via email to office@wellbeing-institute.roor by mail, to the address: Aleea Băișoara, no. 2A, Cluj-Napoca, Cluj County.


The data requested by the Wellbeing Institute Association or https://www.euplatesc.ro/ will be used only in the context of facilitating donations to the Wellbeing Institute Association.

The information obtained from the user will not be made available to any natural person, legal entity, institution, etc. unless they are duly requested by the authorities to verify online transactions or if any website is abused.

The user's personal data will be used by the Wellbeing Institute Association or https://www.euplatesc.ro/  only for the purpose stated above. The information in the payment form will be used to send the confirmation of the donation to the user and for further communication.

Disputes and conflicts

Any attempt to gain unauthorised access to the site and any attempt at fraud will be reported to the appropriate authorities.

Any disputes, differences or claims arising out of or in connection with the donations made will be settled through amicable negotiations. If these negotiations are not successful within 30 calendar days of the date on which the dispute arises, it shall be settled by the competent courts.

The general terms and conditions of use of the Site, as well as the General Terms and Conditions applied for online donations, are fully accepted by the user, the donation deed implying immediate and total acceptance of the mentioned terms.

By agreeing to these Terms and Conditions, the user fully assumes these risks.

Final provisions

Ways to receive donations:

    • online donations, directly from the Site, through the specialised service provided by https://www.euplatesc.ro/ ;
    • donations directly to the account of the Wellbeing Institute Association, CUI: 41746440, opened at Banca Transilvania: RO88 BTRL RONC RT05 0991 9701

All users agree to comply with applicable laws;

These terms and conditions are subject to change at any time without notice.